Catastrophe Claim Response

Team Acorn has been effectively assisting P&C Insurers with catastrophe response since 2009. We specialize in providing First Notice of Loss and call center services, licensed and experienced field adjusters, desk examiners, audit services, and more.

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Graphic of catastrophic weather including wind and water, with a triangular sign displaying an exclamation point indicating danger. There are trees bending in the wind, with buildings in the background and vehicle taking damage.

Catastrophe Response Claims

When tragedy strikes, call on a trusted partner.

We have handled hundreds of thousands of claim assignments to back up our reputation and expertise. Catastrophic weather events not only damage property, they leave a lasting impression on those impacted.

Many independent adjusters in our network pursued their career after going through a catastrophe in their personal lives. It’s that passion and willingness to help others that will give you the edge in responding for your insureds.

We ensure the success of our teams by setting up help center locations near the impacted areas for assistance with policy guidelines, estimating, and more.

Hurricane Claims

Wind/Hail Events


Wind vs. Water Determination

Ice/Snow Events

Earthquakes and more

FNOL & Call Center Services

Acorn has worked with various insurers to provide empathetic, passionate customer service to those impacted by tragedy. The first notice of loss is sometimes the first interaction an insured has with their insurer, and the first impression matters.

We ensure accurate loss reporting, effective claim triage, and reliable notation so the claim experience leaves an impact.

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Catastrophe Field Team

Coast-to-Coast where you need us most, our network of independent adjusters can mobilize anywhere in the United States within hours, not days. Our experience with working directly with homeowners, businessowners, third parties and more provide you peace of mind that your insureds are in good hands and your claim will proceed efficiently.

Desk Examiners & Review

Handling catastrophe claim volume from the examiner’s perspective requires a special skillset and dedication to the craft. We maintain consistent claim lifecycle KPIs, and open discussions to anticipate your needs throughout an event. Your insured will be pleased with our accountable claim handling, further protecting your brand. Acorn’s review teams specialize in collaborating to ensure changes are made, and feedback is communicated effectively and promptly. We’re able to handle assignments in Verisk’s Xactimate/XactAnalysis, and Core Logic’s Symbility estimating platforms.

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